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All HBOT Down Under chambers come with a 1-year warranty from the date of arrival, lifetime after-sales support, and access to online technical video call support. For professional guidance, we also offer on-site visits for training, maintenance, or setup assistance. Our goal is to ensure your HBOT system operates safely and reliably for years to come.
Duration: 12 months from delivery
What it covers: Manufacturing defects, faulty components, or operational issues
Support: Spare parts, repairs, and troubleshooting are fully supported
Post-warranty: Free consultation and technical guidance available indefinitely
During the warranty period, HBOT Down Under will cover costs arising from product defects or malfunctions. Customers are responsible for shipping and spare parts only when required.
If your chamber arrives damaged, defective, or becomes faulty during use:
We provide replacement parts or a full unit depending on the issue
Costs for repairs or replacement parts are covered under warranty
Customers can contact us immediately to arrange repair or replacement
We stand by the quality of our chambers. Returns are handled under standard conditions:
If the wrong item is sent, we will reship at no extra cost
Customers are encouraged to contact us promptly for resolution
Returns for change of mind are considered on a case-by-case basis
HBOT Down Under is committed to providing a high-quality product and exceptional customer support. From the moment your chamber arrives, you are covered by our 1-year warranty, lifetime guidance, and expert technical support, ensuring peace of mind for every session.
